Chinese Art Store Help Page

The ChineseArtStore.com Web site is one of many Web sites operated by Dragon Artworks LLC, a family owned and operated company based in Kissimmee, Florida (USA). Dragon Artworks LLC. has been granted a license to do business by the State of Florida, so you can rest assured you are dealing with a legitimate business.

Dragon Artworks LLC. owns and operates over twenty Websites offering Chinese art and Asian decor products. We offer our visitors and customers professional and courteous support via email or our toll-free number before and after the sale.

Does Your Shopping Cart Empty During Checkout?

Chinese Art Store Help and Information Pages

Does Your Shopping Cart Empty During Checkout?

Some customers have reported to us that their shopping cart emptied during the checkout process. Our staff is currently working on a solution to this problem, however a solution may take some time, so please try the following browser based solution, it should allow you to checkout without any further problems.

In Internet Explorer (Browser Software): From the menu option "Tools" select “Internet Options” then select the “Privacy” tab. Next click ‘Advanced” and check the “override automatic cookies handling” check box. Next select both of the “Accept” Radio buttons. (first party, third party cookies) and check “Always allow session cookies" and your finished.

This should solve the checkout problem with your shopping cart emptying, however if you cannot checkout or would prefer to email us your order please us the Contact Us form to send us the item numbers and quantities and we will email you an invoice. Our invoices are payable with any major credit card or an eCheck.

Chinese Art Store Customer Support

If you have ANY questions about using this Web site or concerns about making purchases from this Web site please do not hesitate to Contact Us. We are happy to answer your questions and normally respond in 24-48 hours (excluding holidays and weekends).