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ChineseCalligraphyStore.com is a Division of the American company Dragon Artworks LLC., so you can rest assured you are dealing with a legitimate business based in the USA.
The owners of Dragon Artworks LLC have been doing business online and offline as Web Central Ltd. since 1998 and in 2008 started the business Dragon Artworks LLC. to take over art sales so that Web Central Ltd. could return its focus to Website design and development.
Our staff provides professional and courteous customer support and continues providing service after the sale to our valued customers. If you have ANY questions or concerns about making purchases from this Web site please do not hesitate toContact Us. Chinese Calligraphy Store Help Topics
Empty Shopping Cart at Checkout
Some of our customers are reporting that their shopping cart empties when they attempt to checkout, we are currently working on a server based solution to this problem. While we are trying to resolve this issue please try the following, it should allow you to checkout without any further problems.
In Internet Explorer Browser: Go to menu option Tools and select "Internet Options". Choose the "Privacy" tab, click "Advanced" Check the "override automatic cookies handling" check box. Select both "Accept" Radio buttons. (First party, third party cookies) Check "Always allow session cookies " .
This should solve the problem, however if you still cannot checkout or prefer to send us your order pleaseContact Us and provide us with the item number and quantities and we will email you an invoice, which can be paid online with a credit card or eCheck.
Chinese Calligraphy Store Customer SupportIf you feel we are not providing you with professional and prompt customer support we want to know. If you are not getting the support you need, please let us know what we can do to help. If the support you were offered was not provided in a professional and timely manner, please tell us the name of the staff member who provided the support.
At the Chinese Calligraphy Store we are committed to improving our customer support process on an ongoing basis and appreciate your comments and suggestions on how we can improve that process. All information, comments and suggestions provided are strictly confidential, we respect your privacy.
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