Chinese Art Store Safe Shopping Guarantee

The Chinese Art Store is a safe shopping site and you can order from this site with complete confidence knowing your privacy is our number one concern. We have taken steps to insure this site is a safe place for you to shop and we are confident enough to offer our customers a Safe Shopping Guarantee.

Over 100 million members and 100,000 Web sites trust PayPal to securely process their credit card and eCheck payments online.

Why Shopping Here is Safe

Dragon Artworks LLC., the company who owns this site is an American owned and operated company. Dragon Artworks LLC has been licensed to conduct business by the state of Florida in the United States of America.
Our checkout process is secure, in fact for customers in the USA and Canada we NEVER even have access to your entire credit card number, this prevents our employees or even the owner from knowing your credit card number. We only capture the first four and last four digits for identification purposes, and may ask you for this information when providing customer support.

PayPal is the only entity who ever has access to all of your financial information, it is maintained on their secure servers and NEVER shared with the owners of this site. Because PayPal is an eBay company and the leading online provider of secure payment processing you can rest assured your information is safe and secure.

We offer secure credit card payments for International customers too. We protect the information provided by our international by not storing the complete credit card data on our server, and by deleting part of their data after processing their order.

At the the Chinese Art Store we use "SSL Secured (128 Bit)" encryption technology to encrypt all credit card data and any personal information we collect from customers.
Real customer support is provided by phone and via email. We don't try to hide our phone numbers, they are clearly posted throughout the site. You may also send us email by using the form provided on the Contact Us page.
Shipping, return and refund policies are clearly posted on this site
Privacy policy is clearly posted to inform you exactly how we use any information voluntarily provided to this site, and information gathered during your visit. Our conditions of use page is also posted to inform you of your obligations when using this site, our liabilities and use of intellectual property, links and trademarks.
We never share your information with third parties unless we are served with a warrant by a government agency demanding we provide that information as part of a legal proceeding or investigation by a law enforcement agency.

Federal Law Protects Credit Card Users from Fraud

In most cases federal laws protect credit card users from fraudulent charges posted to their accounts, and they will not be held liable for more than $50. If you ever notice fraudulent charges posted to your account you should notify your credit card provider immediately.

Excerpt from the Federal Trade Commission Website

"If you didn't authorize a charge, don't pay it. Follow your credit card issuer's procedures for disputing charges you haven't authorized. According to the Federal Trade Commission, your liability for unauthorized charges is limited to $50."

Don't Believe ANYONE who tells you differently, visit http://www.ftc.gov to read this policy for yourself.

Our Safe Shopping Guarantee

If for any reason your credit card provider holds you responsible for fraudulent charges resulting from purchases you have made on this Website or the misuse of information you provided to us, ChineseArtStore.com will pay the charge for you, up to the $50 Maximum you may be held liable for.

Shop Safely & Protect Your Credit - Learn How

Learn How to Protect Your Credit, Visit the FTC's Website on Credit

Chinese Art Store Contact Information

If you have concerns about shopping on this site or making payments on our secure server feel free to contact us. For more information regarding this site and our policies visit the pages listed below.