We invite you to read these real testimonials from some of the customers who made purchases from Dragon Artworks LLC.. All customer testimonials listed on this page are unedited (except for removing last names, locations, etc.).
After receiving your order from Chinese Art Store please send us an email to provide feedback regarding the products you purchased and the customer service we provided.
Hi James,
We got the scroll this morning and it's absolutely stunning. My partner is thrilled. Thanks so much for that.
Kind regards,
Mary
Received item very promptly. Very happy with product and service. Thank you.
Hi James,
The order arrived.
This is my FIRST experience with your company and I am very certain that it WILL NOT BE MY LAST. I will definitely recommend to all my friends.
First of all, your company website is extremely well developed. It has showed to
the customers how experienced your company is in this area (calligraphy). The Staff Profile is unbelievable friendly.
Yes, the PRODUCT: My biggest fear was breakage and it didn't happen. I love it. The ink was smeared to one side but I've spread it back
evenly. It's unavoidable considering how far it travelled. Everything looks good now. Thank you for packing it so well.
and, the SERVICE: I'm very impressed because I consider my order as a small order, yet: 1) you and your company did attend to every minor details possible; ;2) the prompt answer to my inquiries; 3) not only letting me know of better product in the future, but actually replacing the existing with the better product at no extra charge - very customer focused; and 4) last but not least, the informative EMS online tracking capability so I was kept current on the status of the shipment.
All were extremely helpful and impressive.
I wish your business much success always. Thanks again.
Best,
Rosanna
Happy New Year, Mr. Turner.
I wanted to let you know that I received the scroll at the end of December. I didn't want to open it since it's a gift, but I couldn't resist. I took a quick peek and wrapped it back up. From what I saw.....it LOOKS GREAT! I'm very happy with it. Thank you for your help with this.
Dawn
J'ai bien reçu le colis aujoud'hui, les 3 calligraphies sont superbes.
Elles sont magnifiques
Merci encore pour votre amabilité et votre rapideté d'envoi.
A bientot
Translated Text:
I received the package today, 3 calligraphies are superb.
They are beautiful
Thank you again for your kindness and your fast sending.
A bientot
i received the 2 paper fans i ordered on the 16th and like them very much--thank you and i look forward to ordering other items----
James
Hi James,
The scroll is lovely. My brother is very pleased with it, and the titles that you wrote. I will certainly remember you for the next time I have work that you can do but will try not to make it as difficult as the work you have just done for me.
Thanks again
Best regards
Naomi
Hi James,
I received the certificate. It looks wonderful. Could you please send me the exact translation, so that I can explain it to my students.
Thank you,
Sifu Charles
Hi James the calligraphy went sooooo well at the event!!! Thank you so much!!! I was wondering if you had any success with the prototype with the ring.....
I pray all is well with you and yours and looking forward to working with you!!!
Have a beautiful day!!!
Dominique
Just had to thank you again! Received the family scroll already this morning. That was an entire day earlier than I thought I would have received it. I thought it was coming from California for some reason, but it appears that it came directly from China? Amazing delivery time!
The scroll is more lovely than I expected. The enlarged images (which really don't enlarge very much) on the website just don't do it justice. I knew it was a scroll, but I had no idea it would have the cylinder at the bottom and ribbon at the top. I thought the person I was giving it to would need to have it framed. I think she will love the family character as she and her husband will be traveling to China early September to welcome a soon to be one year old little girl into their family. I imagine this scroll will hang in their home for years to come.
Thank you for a great on-line purchase experience.
Candice
Hi James,
I received the artwork! I love it!
Thanks again!
It was great working with you!
Lily
Dear James,
The King's Brushes you sent are superb, thank you so much for sending them. I'll enjoy painting with them very much.
Continued Success,
Sande
Hey James!
I got the stamps yesterday. I am amazed how fast they got here, especially since it was a custom order. I just wanted to thank you so much for stepping me through the order so that I got just what I needed. I really appreciate the service and your patience. The stamps are beautiful, and very nicely packaged for this special occasion. I have book marked your web page, I'll be back! I'll also share your web site with my potter friends, whom I'm certain would benefit from your guidance while ordering.
Thanks again for helping me make this a very special gift for my boss!
Jen
Dear James,
the kits received today, thanks. also thank for the additional item you add in, will keep you inform when i need next order.
Many thanks
best regards.
ruth
got my package,
safe and sound
thanks a bunch
james
Shirts arrived today! Thanks for your attention to this order.
Melanie
Hi James,
Thanks for your excellent service. I have already referred my martial arts teacher to you, for seal(s) by Master He. He will be in touch.
Be Well,
David
Hi James,
The package arrived on Saturday. Thank you for all you help. My son was thrilled with the calligraphy products.
Thanks again
Mike
I received the painting yesterday. It looks great. Thanks for the solid service. I will be sure to keep your company in mind in the future.
Hi James,
Thank you very much for upgrading my shipping. The brushes are to be a Christmas gift for my wife and as you were able to discern, they would not have arrived in time via my choice of shipping.
She has recently started lessons in Calligraphy and is working on her dots (?). Hopefully, she will be pleasantly surprised by these brushes.
Thank you again and I wish you a blessed Christmas and New Year.
Cordially Yours,
Don Leright
Wow! That was so thoughtful! Indeed, we are getting married - in 3 weeks! We are so excited and that was such a nice gesture to include the double happiness calligraphy in our order! We will proudly hang it in our new home! We really look forward to getting the scrolls - I'll send an email when they arrive so you can be sure that we got them.
Thank you for your prompt service,
Jennifer and Randy
Love the artwork. They look great in my new acupuncture office!!!!
Hi James,
I received the painting. I would like to thank you for the excellent service. Painting is even better than on the picture and the quality is great. I also appreciated prompt delivery and your quick response to my request to translate the poem on the painting. I will definitely check your store again when I need another piece of art.
Best of luck to your business.
Regards,
Victoria
Hi James,
I picked up my parcel and I am very pleased with the scroll. It's just as I thought it would be and perfect for the person I got it for.
Thanks for your help tracking this down.
Kind regards,
Carol
Hello!
To let you know that the scrolls arrived, and we've already sent them to our nephew together with the pictures of the artist that you emailed to us. Thank you so much for the extra scroll; we really, really appreciate that! We know that JB (nephew) is going to love the scrolls just as much as we do!
Again, many thanks.
Bruce and Alice
received my beautiful scroll today and am well pleased
Just a short note to say that I received my order yesterday and the scrolls are absolutely BEAUTIFUL.
I've never seen anything quite like them.
I will proudly display them in my home.
Thank you.
Dear James,
The silk painting is beautiful, and I am very happy.
Thanks again,
Kim
Picture arrived today in UK in good order. Very pleased. Thanks
Gareth
James,
Sharon and I thank you very much. We both love the wall scroll. Your customer service is awesome. We will be recommending your site to people we know. As well as ordering from you again.
Thank you!
Sharon and Jerome
James, the scrolls are beautiful!!! Thank you so much, and I will
recommend you to my friends! Judy
Hi James -
Thank you so much for taking care of this so quickly. The scrolls arrived today and they are just perfect - and just in time for tomorrow's end-of-the-year parties at school.
I really appreciate your help.
Susan
hello James,
Just to let you know that my order arrived safe and sound and also to thank you for your gift. We now have all the scrolls and pictures decorating our house and I must say they look truly wonderful.
Thank you so much
Kind regards
Annie
Thank you very much. I received the scrolls the other day and they are really beautiful. I was pleasantly surprised that they had been sent so quickly.
Thanks again,
Nicole
Mr.Turner, I received the scroll today and it is beautiful..thank you for quick response yesterday...I certainly will use this website again..thanks and merry Christmas...Karen
Karen Have a good day!
Hi, James,
The scroll arrived today. It looks great!
Thank you again.
--Cordell
Hi James,
Received the scroll toady. It is lovely. Will take it to class next week Wednesday and will let you know the response.
thank you,
Nami
Got it! Thanks, I’m sure we will have more.
Gary
I wanted to say how extremely delighted I am with my purchase, I will pass your site and email address to all of my colleagues here at the university and hopefully we can work something out when ordering kits for my peers maybe bulk orders in the near future.
I received the scrolls. They are beautiful, thank you!
Mr. Turner,
I received the Chinese painting today and was very pleased with it. I was looking online and it shows #0366 and 0364 are available. They are the other paintings that I had ordered that were out of stock. Are they still out of stock?
Debbie
Hello James,
today I received the wall scroll I ordered. It's everything I hoped it was going to be!! I'll be a returning customer in the future.
Greetings,
Laurens
Thank you very much James,
I have never expected that my painting to be so fast delivery to me as u told me that changing the scroll might take up till 2 weeks.
But yesterday i already received a note from my country Singapore Post Office to collect the item but I am not at home.
I will be collecting soon.
Once again thank you very much, James :)
Regards
Clifford
Hi James,
I received the package and all the paintings look great. Thank you so much.
Kind Regards,
Karen
Hello James,
Let you know I received the package. It is so beautiful!! Thank you very much for everything and so sorry about the error. I'm very pleased with your service.
Best Regards,
Mary
Order received today in excellent condition. many thanks.
Peter
Hello James,
The brushes we ordered arrived today. They are just what we needed. Thanks so much for the expedited shipping. The calligraphy class meets tomorrow night, and the students will be pleased to have decent brushes to practice with -- the ones that were ordered through the bookstore were for children and very, very short!
I will make sure all of the students in the class know about your website and the excellent service you provide.
Thanks,
Tom
Hi James,
I received my brush order today. Thank you for the very fast service. I love my new brushes. The quality of the brushes and the beauty of the handles give me great satisfaction.
I have even kept the Chinese newspaper packing material to look at the Chinese characters. I am very eager to start using the brushes.
Thank you again.
Kamala
Dear James,
The King's Brushes you sent are superb, thank you so much for sending them. I'll enjoy painting with them very much.
Continued Success,
Sande
I have received the scroll and it looks amazing.... thank you so very much for all of your help and for making this piece of art..... i am sure that you will be hearing from me again the next time i am looking for a piece of art like this.... thanks again
Hallo James,
I just received 7 beautiful scrolls. Thanks very much.
Best regards,
Martin
Hi,
i have recieved my order, everything is great!! fast delivery. thank very much
James,
I apologize for not getting back to you sooner, but I am so very happy with the blank wall scrolls your company made for me. My project turned out beautifully, and everyone who has seen the scrolls say they look beautiful. After discussions with you, I Ok'd my order for two scrolls on Tuesday, August 4, and both arrived at my house on Saturday, the 8th. The rod was a little bit bigger than I was expecting, but I quickly got used to it, and I appreciate how the rod enhances the look of the scrolls. I'm so glad that I found a company that produces high-quality blank wall scrolls. Thank you very much.
Kalei
James,
My scroll arrived last week.
I am thrilled.
Both at the workmenship of the mounting and for finding a new source to get my paintings mounted on scrolls.
I will be ordering more in the coming year.
Thank you very much.
Bob
Hi James
Just letting you know that I have received my order and I am very happy with it.
Regards
Kelly
thanks James. I appreciate your professionalism.
john
Dear James,
I received one package yesterday - the one with the art I had sent to you. I am still waiting for the blank scrolls but I will let you know when they come. I am delighted with the mounting you did of my work. It looks fabulous. I am planning on doing more of them in the near future. I will let you know when I have another piece of art ready.
Thanks a lot. Anne
Hello,
I just received some calligraphy I'd sent to you for mounting and I wanted to tell you what an excellent job you did. I am very satisfied with the final product. The work is expertly done.
Thank you very much.
Michael
Hi James!
The scrolls arrived Friday and they are gorgeous! Thank you for sending them so quickly. I can't wait to try painting on them. I only hope I can do them justice.
Kerry
We are so sure you will be satisfied with your purchase that....
We offer a 30-day money back guarantee on every item listed on the Chinese Art Store website, excluding custom made items. If you don't like any item you purchased from this site, for any reason, simply return it in its original condition and you will receive a replacement or refund according to the Return Policy posted on this site. Please be sure to read the details of our return policy and money-back guarantee.
Sincerely,
James Turner - Owner
Dragon Artworks LLC.